【Withdraw】- How to withdraw in APP

DigiFinex.com digital asset trading platform has achieved the basic automatic processing of coin withdrawal. Users can withdraw coins from the APP or PC official website. About 10 minutes after block confirmation, tokens will automatically be transferred to account.

Important Notes：

Google Authentication must be enabled before submitting an on-chain withdrawal request. Click here to learn how to set up 2FA.
Withdrawals are only supported for coins listed on the withdrawal page with an available Withdraw button.
Confirmation time depends on the blockchain network and its traffic conditions. Once confirmed, tokens will typically arrive in your account within approximately 10 minutes.
For coins that require a Tag or Memo (e.g., XRP, EOS, XLM), ensure the correct information is entered. Failure to do so may result in asset loss.
Selecting the wrong network may cause irreversible loss of funds.
Withdrawal fees vary depending on the coin and network status. If fees are insufficient, the withdrawal will not be processed. Please check the withdrawal page for the latest rates.
Users without completed identity verification (KYC) have a daily withdrawal limit of 10,000 USDT. Click here to learn how to complete ID verification.

Step-by-Step Guide

Step 1: Access Withdrawal

Log in to the DigiFinex App and tap Balance.
Tap Withdraw and select the currency you wish to withdraw.
Choose On-chain as the withdrawal method.

Note: Internal transfer refers to transactions between DigiFinex accounts, which are free of charge.

Step 2: Select the Withdrawal Network

Select the correct withdrawal network (chain type) based on the receiving platform.

Example: USDT can be withdrawn via ERC20, TRC20, BEP20, Polygon, Arbitrum-One, or TON.

⚠️ Warning: Choosing the wrong network may result in permanent asset loss.

Step 3: Add a Withdrawal Address

Tap Add Address.
Paste the correct withdrawal address and double-check the selected network.
(Optional) Add a label for easier selection in future withdrawals.
Tap Save.

Step 4: Confirm Withdrawal Details

Carefully verify the address, network, withdrawal amount, network fee, and total amount.
Tap Submit once all details are correct.

📌 Note: Network fee (transaction fee) must be sufficient; otherwise, the withdrawal will fail. Please read the prompts carefully.

Step 5: Acknowledge the Risk Warning

Review the risk warning thoroughly and tap Confirm.

Step 6: Complete Security Verification

Enter your Email verification code and Google Authenticator code to finalize the withdrawal.

Additional Notes

After blockchain confirmation, tokens are typically credited within 10 minutes.
Always double-check all information before submission to avoid unnecessary risks or delays.

Frequently Asked Questions

1. What if coins does not appear in account?

Click here to contact Customer Service. Fill in UID, coin, number of tokens, Hash ID and our Customer Service will follow up after.

2. Does topping-up require transaction fees?

Yes, Click here to get the fees

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