【Withdraw】- How to Withdraw in Website

DigiFinex.com digital asset trading platform has achieved the basic automatic processing of coin withdrawal. Users can withdraw coins from the APP or PC official website. 

Here’s a step-by-step guide to help you submit an on-chain withdrawal request. 

Notes：

• Google Authentication is required before submitting an on-chain withdrawal request. Click here to learn how to set up 2FA.
• DigiFinex only supports withdrawals for coins listed on the withdrawal page with an available Withdraw button.
• The confirmation time depends on the blockchain network and its current traffic. Once confirmed on the blockchain, tokens will be credited to your account within approximately 10 minutes.
• For coins requiring a Tag or Memo (e.g., XRP, EOS, XLM), please ensure you enter the correct information. Failure to do so may result in the loss of your assets.
• Selecting the wrong network may also lead to permanent loss of funds.
• If withdrawal fees are insufficient, the transaction will not be processed. Fees vary based on the coin type and network status. Please check the withdrawal page for the most updated fee rates.
• If you have not completed identity verification (KYC), your daily withdrawal limit is 10,000 USDT. Completing KYC Level 3 will increase the limit to 1,000,000 USDT. Click here to learn how to complete ID verification.

Step 1: Access the Withdrawal Page

• Log in to your DigiFinex account.
• Click "Balance" at the top right corner and go to  withdraw page.

Step 2: Select the Cryptocurrency

• On the withdrawal page, choose the cryptocurrency you wish to withdraw.
• Ensure the selected coin is supported for withdrawal on DigiFinex.

Step 3: Select Withdraw Method

• Choose either on-chain withdrawal or internal transfer. (Internal transfer refers to transactions between DigiFinex accounts, which are free of charge.)
• Different cryptocurrencies support multiple blockchain networks.
  Example: USDT can be withdrawn via ERC20, TRC20, BEP20, Polygon, Arbitrum-One, and Ton.
• Address Book: If you have saved addresses, select one from your address book. If no address is saved, click the "Add a New Address" button in the upper right corner to add a new one.

Step 4: Confirm Withdrawal

• Enter the withdrawal amount and check the transaction fees.
• Click 'Confirm' and complete the 2FA verification, as well as the email or mobile verification code, based on your registered binding method.
• Your withdrawal request will be processed once confirmed.

Frequently Asked Questions

1. What if coins does not appear in account?

Click here to contact Customer Service. Fill in UID, coin, number of tokens, Hash ID and our Customer Service will follow up after.

2. Does topping-up require transaction fees?

Yes, Click here to get the fees



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