【Deposit&Withdrawal】- FAQs

Processing Guidelines:

1. How to deposit?      In APP      In Website

2. How to withdrawl?   In APP      In Website

Other common questions

Q: How long will it take for DigiFinex. com to deposit tokens?

A: It usually takes about 30 minutes! Transfer is automatic. A BTC transfer requires confirmation of the whole network. After two verifications, your BTC will automatically be topped up to your account.

Q: Is the wallet address unique?

A: This address is your one & only inbound address. You can deposit several times at the same time.

Q: Where can I check my deposit record?

A: Click on Assets - > Click on deposit - > History Records in the upper right corner - > to view deposit and withdrawal records.

Q: How long does the withdrawal take?

A: Successful withdrawal of coins after block confirmation. The exact time of transfer depends on the speed of the deposit platform.

How to ask for help：

Click Here to Get How to Contact Customer Service

Tips, beware of false customer service:
1). Do not provide account password, SMS, Google verification code, WeChat and bank card password to anyone including DigiFinex Exchange Customer Service
2). Please look for the official website: Digifinex.vip & DigiFinex.com
3). Don't click on the unofficial link, beware of computer poisoning information leaks.
4). The DigiFinex exchange staff will not ask you to transfer the payment.

How to join the DigiFinex Community

TelegramExchange group:https://t.me/DigiFinexcn（Chinese） 
Telegram Official Community:https://t.me/DigiFinexEN（English）

Official Twitter: Click to know more

Official Facebook: Click to know more

Offical Medium: Click to know more

Official Linkedin: Click to know more