【Spot trading】- FAQs

Operating Guidelines:

1. How to Start Spot Trading (In APP)

2. How to Start Spot Trading (In Website)

3. Transaction fees:

The transaction fee for the Spot transaction is 0.2% per times, DFT holder can enjoy the discount.

Click here to understand DFT discount

Become a VIP user and enjoy a lower transaction fee, with a minimum fee of 0.060%

Click to know how to become a VIP and reduce the transaction fee

Frequently Asked Questions

1. Can users trade with tokens without first authenticating their names?

In order to enhance users’ experience on the trading platform, DigiFinex (DigiFinex.com) only allow users with unauthenticated names to trade up to a maximum of 1 BTC.

It is recommended that users complete the authenticated name verification for unlimited token transactions. Presently, DigiFinex.com has automated the authenticated name verification process. When logged in, the APP prompts for a 1-minute authenticated name verification. Click me to know more on authenticated name.

2. What is the DigiFinex trading volume and the volatile rate algorithm?

The volatile rates and trading volume of the DigiFinex (DigiFinex.com) digital asset trading platform is calculated 24 hours from current o’clock.

How to ask for help：

Click Here to Get How to Contact Customer Service

Tips, beware of false customer service:

Do not provide account password, SMS, Google verification code, WeChat and bank card password to anyone including DigiFinex Exchange Customer Service.
Please look for the official website: Digifinex.vip & DigiFinex.com
Don't click on the unofficial link, beware of computer poisoning information leaks.
The DigiFinex exchange staff will not ask you to transfer the payment.

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English Telegram Group: https://t.me/DigiFinexEN

Chinese Telegram Group: https://t.me/DigiFinexcn

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Official Medium: https://medium.com/@digifinex

Official Reddit: https://www.reddit.com/user/DigiFinex/