First, you need to unbind 2FA
Step.1 Open the DigiFinex APP, Select the top left corner, Select "Security", select "2 Factor Authentication (2FA)"
Step.2 Select "Two Factor Authentication (2FA)", switch off the 2FA option
Step.3 You will be asked to enter a 2FA code, Open Google Authenticator APP and retrieve your 2FA code
Step.4 Enter the code to the DigiFinex App, and go back to the Google Authenticator APP press and hold to delete the account
Secondly, you need to bind 2FA
Step.1 Go to DigiFinex App, Select "Two Factor Authentication (2FA)"
Step.2 Select "I have installed it. Next", and you will see the KEY, select "Copy".
Step.3 Go to the Google Authenticator APP, select the "➕" icon, and select "Enter a setup key", enter the "Account name" and "Your key", select "Add"
Step.4 Go to the DigiFinex APP, select "I got the 2FA code. Next", enter your phone or email code, go to the Google Authenticator APP, and retrieve the 2FA code
Congratulations, you have successfully re-bind your 2FA!
How to ask for help:
Click Here to Get How to Contact Customer Service
Tips, beware of false customer service:
1). Do not provide account password, SMS, Google verification code, WeChat and bank card password to anyone including DigiFinex Exchange Customer Service
2). Please look for the official website: Digifinex.vip & DigiFinex.com
3). Don't click on the unofficial link, beware of computer poisoning information leaks.
4). The DigiFinex exchange staff will not ask you to transfer the payment.
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