Dear users,
In order to provide a better trading experience, The maintenance for margin trading at 9:00 (GMT+8) on March 2, 2021 has been completed.
During the maintenance, We have suspended trading pairs except for BTC/ETH/LINK/SUSHI for trading. Some users' related positions were closed at market price automatically due to a mistake that occurred during this maintenance. To minimize negative influences to affected users, we will compensate affected users according to the price at the time of margin trading recovery. The specific rules are as follows:
For example: at the beginning of the maintenance, user A had a long position of 100 LTC automatically closed at market price;
When the maintenance started (March 2, 2021 09:00:00 (GMT+8)), the spot price of LTC is 175.11 USDT
When the maintenance finished (March 3, 2021 19:00:00 (GMT+8)), the spot price of LTC is 195.38 USDT
The compensation amount is:
100*(195.38-175.11)=2027 USDT
Note: Compensation will arrive in 3 working days. Please check your spot account! If you have any questions, please contact the online service chat.
Sorry for any inconvenience caused by this system maintenance!
Thanks for your support!
DigiFinex Team
March 3, 2021
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DigiFinex (digifinex.com)DIGIFINEX LIMITED. reserves all rights of this event, including but not limited to adjustment, explanation and termination at any time.
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