These terms apply to all buyers and sellers engaging in P2P transactions on the platform.
Users must complete the real-name verification (KYC) process and ensure that the accounts used for transactions belong to them.
Users should utilize the platform services in a legal and compliant manner, including adhering to local laws, tax regulations, and judicial requirements.
Users agree to assist the platform in complying with relevant risk control, anti-money laundering (AML), and compliance reviews.
If users fail to comply with the relevant verification or compliance requirements, the platform reserves the right to suspend their trading functions.
2. Transaction Behavior and Obligations
Users should carefully read the order terms and payment requirements of the other party before placing an order to avoid subsequent disputes.
Both parties must use verified payment methods to complete the payment; the name on the payment account must match the user's real name.
It is strictly prohibited to use other individuals' or third-party accounts for payment; any losses incurred from using non-verified accounts will be the user's sole responsibility.
Users are not allowed to conduct transactions outside the platform (e.g., via social media, messaging apps, or face-to-face transfers); the platform will not be liable for any asset losses resulting from such actions.
Both parties should ensure the accuracy of payment and receiving information and bear any additional service fees charged by the payment service provider.
3. Buyer Guidelines
Buyers must select and use the payment methods supported by the seller and complete the payment within the specified time frame.
After completing the payment, buyers should mark the transaction as "Paid/Transferred" on the platform and notify the seller.
Buyers must not click the "Paid/Transferred" button before completing the actual payment; premature marking may result in account restrictions.
If the seller fails to release the assets on time, the buyer should first contact the seller through the platform's chat tool. If the transaction process has been correctly followed, the buyer may request platform assistance to resolve disputes.
4. Seller Guidelines
The name on the seller's receiving account must match the real-name registration on the platform.
After confirming receipt of the full payment from the buyer, the seller must release the corresponding digital assets within the specified time frame.
If the buyer's payment method incurs additional fees, the seller may request proof of payment from the buyer.
Sellers are not allowed to request the platform to intervene in canceling established orders unless otherwise stipulated or agreed upon by the platform.
5. Risk Warning and Disclaimer
P2P transactions involve risks related to the volatility of digital asset values, counterparty credit risk, and compliance risks associated with fiat currency transactions; users must fully understand and bear these risks on their own.
The platform only provides transaction matching and escrow services and is not a party to the transaction; therefore, it bears no liability for any losses resulting from counterparty defaults, payment errors, or user actions.
The platform is not liable for any losses caused by force majeure, communication failures, payment interruptions, system technical failures, or other factors outside the platform's control.
The payment methods displayed during the user's transaction process are solely options for fiat currency transactions, and the platform does not establish business relationships with any third-party payment methods.
6. Violations and Handling Measures
The platform reserves the right to take measures against behaviors that violate these terms, risk management, or compliance requirements, including restricting transactions, suspending accounts, or terminating services.
If a user is reasonably suspected of involvement in fraud, money laundering, or other violations, the platform may directly suspend or ban account functionalities.
The platform is not liable for any delays or losses resulting from service suspensions, access restrictions, or system limitations.
7. Effectiveness and Updates of Terms
Users are deemed to have read, understood, and agreed to the contents of these terms before using the P2P transaction services.
The platform reserves the right to update these terms at any time based on business needs or regulatory requirements; the revised content will take effect upon publication by the platform.
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