DigiFinex will adjust services in response to UK's Financial Promotion Rules For Cryptoassets

Dear users,

With the “Financial promotion rules for cryptoassets” coming into force on 8 October 2023 across the UK, DigiFinex, having assessed the new regulatory requirements with respect to offering crypto related products in the UK, will implement certain measures to ensure it remains compliant under the new requirements. The details of these measures are provided below.

For Non-existing Users:
Starting from 8:00 AM UTC on October 1, 2023, DigiFinex will cease to accept new account applications from individuals identified as residing within the United Kingdom or United Kingdom citizens (referred to as "UK Customers").

For Existing Users:
Commencing at 8:00 AM UTC on October 8, 2023, UK Customers will no longer have the option to make new deposits, open new contracts, or increase their current positions across all products and services currently available to users of DigiFinex’s global platform (the “Platform”). However, their ability to reduce or close their existing positions and withdraw their funds from the Platform remain intact.

We acknowledge some of these measures might reduce the array of services we are able to provide to UK Customers, however they are necessary in order for DigiFinex to remain compliant with the new requirements on and immediately after 8 October 2023. DigiFinex will continue to explore options to restore full services to its UK users in a manner that is fully compliant with the new requirements, and will notify the affected users in advance of any relevant and definitive decisions on this front.

In the meantime, DigiFinex reiterates that all user assets remain fully accessible at all times, including transferring out of DigiFinex’s platform should the user chooses to do so. The measures adopted are solely focused on preventing UK Customers from opening new accounts, adding additional funds to existing accounts, and increasing their existing cryptoassets position on the Platform.

DigiFinex Team
October 4, 2023