[Announcement] - Reminder to Be Cautious of Falling Victim to Fraudulent and Counterfeit Website Scams – DigiFinex Help Center

Dear DigiFinex users,

We have recently become aware of fraudulent individuals using our domain name and brand to engage in activities such as scams and deceiving users. We strongly urge you to remain vigilant and take appropriate security measures when using the DigiFinex platform to protect your personal privacy and assets.

We have received reports from users regarding fake websites and related clues. Please be cautious and watch out for the following:

Fake domain name: digifinexworld.com Fake authorization document as shown below ↓↓

Here are some suggestions to help you identify fake websites and products and avoid falling victim to fraudulent individuals:

Verify the official website: Please ensure that you only use the official DigiFinex website, which is https://www.digifinex.com. Avoid clicking on unverified links or random emails to prevent being redirected to fake websites.
Be cautious with emails and messages: We will never proactively ask you to provide sensitive personal information such as passwords, private keys, or verification codes via email or messages. Exercise caution when responding to such requests and ensure the verification of the sender's identity.
Enable two-factor authentication (2FA): It is highly recommended to enable two-factor authentication and use applications like Google Authenticator to generate dynamic verification codes. This provides an additional layer of security and prevents unauthorized access to your account.
Exercise caution when making transfers: Before executing any fund transfers, carefully verify the recipient's wallet address and ensure its accuracy. Please note that once a transfer is completed, the funds cannot be recovered.
Stay vigilant: Always remain alert, familiarize yourself with common online scam techniques, and stay updated on security alerts and announcements posted on our official channels.

To assist you in distinguishing whether a communication is legitimate, we are now providing you with official contact channels and methods. When in doubt about the identity of the staff members communicating with you, please utilize the following multi-factor verification methods (we recommend using at least two or more methods for identity confirmation):

Business cooperation and listing designated emails: cooperation@digifinex.com / listing@digifinex.com Verification method: Initiate a confirmation email to cooperation@digifinex.com or listing@digifinex.com. After receiving your confirmation email, DigiFinex will directly reply to your email.
Official website URL: www.digifinex.com Note: Any other similar or differently-ending URLs are fraudulent. Verification method: a. You can visit CoinMarketCap at https://coinmarketcap.com/ and search for Digifinex, then click to access. b. Visit CoinGecko at https://www.coingecko.com/, log in, search for Digifinex, and enter.
Official website social media: Official Twitter: https://twitter.com/DigiFinex Official Telegram community: https://t.me/DigiFinexEN
If you have any doubts about the identity of our staff, you are welcome to verify their identity through our official website: https://www.digifinex.com/en-ww/verify
Contact customer support for verification: On the computer, go to the "Contact Customer Support" option located at the bottom right corner of the homepage. On the mobile app, click on the avatar in the top left corner of the homepage and then click on "Contact Customer Support."

If you come across any suspicious activities or discover potential scams, please report them promptly to our customer support team. We will do our utmost to protect your interests and take appropriate measures to address the issues.

Thank you for your support and trust in DigiFinex. We will continue to strive to ensure the security of your assets and trading experience.

DigiFinex Team

June 16, 2023

DigiFinex communities

Telegram Activity Airdrop: https://t.me/DigiFinexAirdrop365

Telegram Official Community: https://t.me/DigiFinexEN

Telegram AMA Community: https://t.me/DigiFinexAMA

Official Twitter: https://twitter.com/digifinex

Official Facebook: https://www.facebook.com/digifinex.global

Official Instagram: https://www.instagram.com/digifinex.global

Official Medium: https://medium.com/@digifinex

Official Reddit: https://www.reddit.com/user/DigiFinex/