DigiFinex users can directly use their Fiat money to purchase the Digital Assets through the Fiat Trade(OTC), then transfer the Crypto-currency to the Spot Account Balance to start investing. Currently, the OTC trading supports the USDT , BTC, ETH.
There is no handling fee for the OTC transaction.
The minimum amount of each transaction has to ≥ the minimum “Order Limit” provided by the Bussinesses，Otherwise，this order won't be start.
1)Has to prove the ID verification：
Web - https://digifinex.zendesk.com/hc/en-us/articles/8366923069977
2)Has to add the Payment Method, Click here to get how to add the Payment Method
3.The relevant procedures are as follows:
Step 1: Please open DigiFinex official website (www.digifinex.com) in your browser
-> Move your mouse to the "Buy Crypto" and then click “Merchant Trade”
Step 2： Choose the Crypto-currency ato Fiat money pair that you want to trade
-> click the "Buy"
Step 3: Input the Pruchase amount, the system will help you calculate the Fiat money amount automatically
-> Click "confirm" to start the order
(The minimum amount of each transaction has to ≥ the minimum “Order Limit” provided by the Bussinesses)
Step 4: Get the Bussiness account info
-> Use the payment method you added transfer the money to that account
-> Click the "Confirm"
Step 5: Choose the payment method type you used to let the system know
-> Click the "Confirm" again
Step 6: Waiting for bussiness release the currency to Buyer's account
-> when the currency succeed came to your account there will comes a pop-up to remind you
-> OTC Trade succeed!
Gentle Reminders: If you can not receive the currency after over past 30min you paid
Please click the "Compaint" and upload your description and Screenshots. DigiFinex will help you solve the problems.
4.transfer the OTC account Assets to the spot account
Step 1:Please open DigiFinex official website (www.digifinex.com) in your browser and click “Balance”
Step 2: Choose the OTC Account
-> Click "Transfer"
Step 3: Choose Currency
->Choose from OTC account to Spot account
->Enter transfers Amount
How to ask for help：
Click Here to Get How to Contact Customer Service
Tips, beware of false customer service:
1). Do not provide account password, SMS, Google verification code, WeChat and bank card password to anyone including DigiFinex Exchange Customer Service
2). Please look for the official website: Digifinex.vip & DigiFinex.com
3). Don't click on the unofficial link, beware of computer poisoning information leaks.
4). The DigiFinex exchange staff will not ask you to transfer the payment.
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