Before the users sold our their currency through the OTC trading, they need to transfer the assets from the spot trading account to the OTC account . Currently, OTC only supports USDT, BTC and ETH.
1.How to transfer the spot account assets to the OTC account (in the APP)
Step 1: Click on Blance and Slide left to OTC Page
-> Click "Transfer In"
Step 2: Choose Currency
->Choose from Spot account to OTC account
->Enter transfers Amount
->Click "Send Code" ,and drag the slider to complete the puzzle，and receive the verification code in your mailbox/phone.
Step 3:Fill in the "OTP" and the "2FA code" in the Pop-up，Click here to get how to set up the 2FA
-> Succeed!
2.How to transfer the spot account assets to the OTC account (in the Website)
Step 1:Please open DigiFinex official website (www.digifinex.com) in your browser and click “Balance”
Step 2: Choose the OTC Account
-> Click "Transfer"
Step 3:Choose Currency
->Choose from Spot account to OTC account
->Enter transfers Amount
->Click "Send" and receive the OTP and type it
->Click "Confirm"
Step 4: Type the 2FA code in the pop-up, Click here to get how to set up the 2FA
-> Succeed!
How to ask for help：
Click Here to Get How to Contact Customer Service
Tips, beware of false customer service:
1). Do not provide account password, SMS, Google verification code, WeChat and bank card password to anyone including DigiFinex Exchange Customer Service
2). Please look for the official website: Digifinex.vip & DigiFinex.com
3). Don't click on the unofficial link, beware of computer poisoning information leaks.
4). The DigiFinex exchange staff will not ask you to transfer the payment.
How to join the DigiFinex Community
TelegramExchange group:https://t.me/DigiFinexcn（Chinese）
Telegram Official Community:https://t.me/DigiFinexEN（English）
Kakao：https://open.kakao.com/o/giKpLDsb（Korean）
Official Twitter: Click to know more
Official Facebook: Click to know more
Offical Medium: Click to know more
Official Linkedin: Click to know more
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